Hello,
I’m Rachael

Your In-House Outsourced Marketing Support

Need expert marketing support without hiring full-time? I’m Rachael, the freelancer behind Sprint Panda, with over 16 years’ experience in digital marketing.

I help businesses turn plans into action, from email marketing and CRM strategy to campaigns, automation and content. Flexible support, hands-on delivery and a direct relationship with the person doing the work.

Strategy & deliveryAutomation & lifecycleRetention & loyaltyIndependent expertise
Email marketing services: welcome, promotional, seasonal, transactional and onboarding emails; newsletters, event invitations, surveys, abandoned carts, milestones, personalised recommendations and win-back campaigns.
From the first welcome to winning customers back. Enlarge graphic ↗
Email marketing in practice

The right message.
At every stage.

Welcome new subscribers, nurture interest and bring customers back with timely, relevant email.

From seasonal campaigns and newsletters to abandoned-cart reminders and personalised recommendations, I help plan, build and refine communications throughout the customer journey.

Explore my email expertise ↗
A little about me

Experienced thinking.
A personal approach.

More about me ↗

I'm an independent email marketing and CRM specialist with over 16 years' experience in digital marketing. I help brands turn customer insight into more relevant communications, stronger relationships and better commercial results.

With Sprint Panda, you work directly with me. From shaping the strategy to building and refining the journeys, I get involved in the detail as well as the bigger picture.

The name reflects how I work: nurture customer relationships, then move projects forward with purpose.

How I can help

The big picture.
And the finer details.

01 / STRATEGY

Email marketing & CRM strategy

Customer insight, clear priorities and a realistic plan connected to your business goals.

02 / LIFECYCLE

Automation & customer journeys

Timely communications that support acquisition, conversion, retention and loyalty.

03 / DELIVERY

Campaign management

Planning, building and coordinating email activity, from the initial idea to a successful send.

04 / OPTIMISATION

Performance & personalisation

Segmentation, testing and reporting to improve relevance and commercial performance.

Explore my services ↗

Specialist platforms

Strategy meets
hands-on expertise.

Practical experience across the systems businesses use to connect with customers.

Platform experience: Klaviyo, Mailchimp, Stripo, Keap, HubSpot, Kajabi and Shopify.
View platforms in detail ↗

Klaviyo

Ecommerce email, segmentation, customer journeys and retention.

HubSpot

CRM strategy, lead nurture, workflows and customer communications.

Kajabi

Email journeys and communications for courses, services and digital products.

Platform names are descriptive and do not imply official partnership or certification.

Brands & sectors

Different businesses.
Thoughtful connections.

I've supported ecommerce and service-based businesses across several sectors, adapting the approach to each audience and commercial goal.

Ecommerce & fashionDrinks & beveragesInterior designProfessional servicesBeauty & training
Client brands Sprint Panda has worked with
Words from clients

Good relationships
matter.

“She is smart, deeply loyal, and incredibly creative.”
Margaret · Leadership Consultant & Coach
“Her creative thinking and attention to detail were instrumental in driving significant engagement and conversion rates.”
Mel · CEO & Founder
Get in touch

Have something in mind?
Let's talk.

Whether you need strategic direction, ongoing support or help with a particular project, I'd be happy to hear about it. Relevant examples of my work are available on request.

Email is the live contact option. No enquiry details are stored on this website.