Email marketing & CRM strategy
Customer insight, clear priorities and a realistic plan connected to your business goals.
Your In-House Outsourced Marketing Support
Need expert marketing support without hiring full-time? I’m Rachael, the freelancer behind Sprint Panda, with over 16 years’ experience in digital marketing.
I help businesses turn plans into action, from email marketing and CRM strategy to campaigns, automation and content. Flexible support, hands-on delivery and a direct relationship with the person doing the work.

Welcome new subscribers, nurture interest and bring customers back with timely, relevant email.
From seasonal campaigns and newsletters to abandoned-cart reminders and personalised recommendations, I help plan, build and refine communications throughout the customer journey.
Explore my email expertise ↗I'm an independent email marketing and CRM specialist with over 16 years' experience in digital marketing. I help brands turn customer insight into more relevant communications, stronger relationships and better commercial results.
With Sprint Panda, you work directly with me. From shaping the strategy to building and refining the journeys, I get involved in the detail as well as the bigger picture.
The name reflects how I work: nurture customer relationships, then move projects forward with purpose.
Customer insight, clear priorities and a realistic plan connected to your business goals.
Timely communications that support acquisition, conversion, retention and loyalty.
Planning, building and coordinating email activity, from the initial idea to a successful send.
Segmentation, testing and reporting to improve relevance and commercial performance.
Practical experience across the systems businesses use to connect with customers.

Ecommerce email, segmentation, customer journeys and retention.
CRM strategy, lead nurture, workflows and customer communications.
Email journeys and communications for courses, services and digital products.
Platform names are descriptive and do not imply official partnership or certification.
I've supported ecommerce and service-based businesses across several sectors, adapting the approach to each audience and commercial goal.

“She is smart, deeply loyal, and incredibly creative.”
“Her creative thinking and attention to detail were instrumental in driving significant engagement and conversion rates.”
Whether you need strategic direction, ongoing support or help with a particular project, I'd be happy to hear about it. Relevant examples of my work are available on request.
hello@sprintpanda.com ↗Email is the live contact option. No enquiry details are stored on this website.